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  • How can I cancel pre-booked car?

    If you booked car through our booking engine then please sign-in back to cancel the job. In either case please call our customer services team for assistance on +44 (0) 113 4140608.

  • How do I make a booking?

    Please call us on +44 (0) 113 4140608 or preferably use our instant “Online Quote and Booking Engine”.

  • What is a “Meet and Greet” service?

    A “Meet and Greet” service is whereby the driver will park his vehicle and meet you with a name board in the appropriate place i.e. arrival hall at airports etc.

  • Is Your Company licensed and fully insured?

    Yes, we are fully licensed. All our vehicles are also insured as per Government policy.

  • What happens if I haven't received confirmation and my transfer is imminent?

    Please call us at +44 (0) 113 4140608 and we will deal with your booking as quickly as possible.

  • Can I smoke in the car?

    No. ETS Cars operates a strict non-smoking policy in all their vehicles.

  • Where I can register customer complaints?

    Customer satisfaction is our priority. However in case of any complaint, please write us at manager@etscars.co.uk with your contact and complaint details. We will contact you as early as possible.

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Leeds taxis